What is RTI?

Right to Information (RTI) is an Act of the Parliament of India that enables citizens to request information held by public authorities, subject to the Act and its exemptions.

What rights are available under RTI Act 2005?

The Act enables citizens to request information and inspect eligible government records or works, subject to applicable provisions and exemptions.

Are private bodies covered under the RTI Act?

The Act primarily applies to public authorities. Information about a private body may sometimes be accessible through a public authority if that authority can access it under another law.

Is this a private organization?

RTI FILE is a privately operated website offering assistance with preparing RTI applications. It is not an official government website.

How does File RTI Online work?

Users provide details for an RTI application. If drafting assistance is purchased, the service process and scope should be explained in the applicable terms before payment.

Does File RTI Online provide anonymous RTI filing?

The service does not offer anonymous RTI filing. Applicants should provide accurate information required for their application.

Can you guarantee I will receive information?

No service can guarantee that a public authority will provide the requested information. The authority may respond, transfer the request or refuse information in accordance with the law.

How do I check status of my RTI?

If tracking is available for your application, sign in to your account and open the dashboard or application status section.

How do I get my registered post tracking details?

If postal tracking details are uploaded for your application, look in the dashboard or downloads section.

In how many days will I get tracking details?

Availability depends on the application processing and dispatch workflow. Check your dashboard and registered email for updates.

How do I check status of my RTI?

For an application filed directly on a government portal, use that portal’s official tracking facility and the credentials or reference number it requires.

Why use drafting assistance if I can file through a government website?

Drafting assistance may help organize questions and records before filing. You can also prepare and submit an application yourself through the appropriate official channel.

What are the payment modes for paying online?

Available payment methods are those shown at checkout by the configured payment gateway. Review the payment page before entering payment details.

My payment failed but amount was deducted. What should I do?

Save the transaction reference and payment receipt, then check with your bank or payment provider. Contact support if the transaction is not updated.

Payment successful but website showing unpaid. What should I do?

Keep the transaction ID and receipt. Check your dashboard and contact support if the status remains unchanged. Do not pay again until the first transaction is checked.

What is File RTI Online refund policy?

Refund eligibility depends on the service stage and the published terms that applied when you paid. Review those terms or contact support before assuming a refund percentage.

How to raise refund request?

Email support with your registered email, order or application reference, transaction ID, payment date and reason for your request.

How long will it take to get my refund?

If a refund is approved, the time for the amount to appear depends on the payment provider and bank.

What personal details can I see?

Depending on the features enabled on your account, the dashboard may show details you submitted, such as your name, contact information and address.

Where can I see RTI details?

If available for your application, the RTI details area may show the reference ID, application type, authority, address and query.

Where do I upload my signature and documents?

Use the signature or document upload section if it is enabled for your account. Upload only documents relevant to your application.

Can I edit my application?

Editing availability depends on the application stage and the features enabled on your account.

Where can I see the latest RTI status?

If status updates are provided for your application, they appear in the RTI Status section of your dashboard.

Where can I find tracking ID and application type?

Check the RTI Details section, if these details have been added to your application record.

Where can I download sent applications and postal receipts?

Check the downloads area for documents uploaded to your account.

Where can I find first and second appeals?

If appeal features are enabled and appeals have been recorded, check the relevant appeal sections in your dashboard.

Should I be concerned about confidentiality of my personal details?

Share only information needed for your request. Review the website’s privacy policy for details about collection, use, storage, sharing and retention of personal information.

Why do you need my mobile number?

A mobile number may be used for account identification or service updates where those features are enabled.

What is the requirement of my signature in RTI?

A signature may be required by a particular application process or authority. Follow the current official filing instructions.

Do I have to register or log in to apply?

Requirements depend on the filing route. Government portals may have their own login requirements. The RTI FILE service may require an account for dashboard and tracking features.

How do I log in?

Use the website’s Login option and follow the instructions shown on the login page. Never share your password or OTP.

I forgot my RTI reference ID. What should I do?

Use the recovery option if available, or contact support with the email address or mobile number associated with your application.