Privacy Policy

At RTI FILE, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, protect, and disclose your information when you use our website and services.

Last Updated: 29 June 2026
Information We Collect
  • Name, email address, mobile number, and address details.
  • RTI application details, RTI query, department details, and related documents.
  • Signature, identity details, or supporting documents uploaded by the user, if required for RTI filing.
  • Payment details such as payment status, transaction ID, and payment confirmation details.
  • Technical information such as IP address, browser type, device information, and website usage data.
How We Use Your Information
  • To draft, process, and file RTI applications on behalf of users.
  • To contact users regarding RTI status, payment status, tracking details, and service updates.
  • To verify user requests and provide customer support.
  • To improve our website, services, user experience, and security.
  • To comply with applicable legal, regulatory, or administrative requirements.
Sharing of Information

RTI FILE does not sell, rent, or trade your personal information to any third party for marketing purposes. Your information may be shared only when required for providing our services or complying with applicable requirements.

With Government Authorities

Your information may be used or submitted to the concerned Public Information Officer, government department, or public authority for filing and processing your RTI application.

With Service Providers

We may share limited information with trusted service providers such as payment gateways, postal/courier services, hosting providers, or technical support providers, only for service-related purposes.

For Legal Requirements

We may disclose information if required by law, court order, government request, or to protect the rights, safety, and security of RTI FILE, its users, or the public.

Data Security

We take reasonable technical and organizational measures to protect user information from unauthorized access, misuse, loss, alteration, or disclosure.

However, no method of online transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security of information transmitted through the internet.

Data Retention

We retain user information only for as long as necessary to provide our services, maintain records, resolve disputes, comply with legal requirements, and improve our services.

Once the information is no longer required, we may delete, archive, or securely store it as per our internal record management practices.

Cookies and Tracking

RTI FILE may use cookies or similar technologies to improve website performance, remember user preferences, analyze website traffic, and provide a better user experience.

Users can choose to disable cookies through their browser settings. However, some parts of the website may not function properly if cookies are disabled.

Payment Information

Payments made through RTI FILE may be processed by secure third-party payment gateways. We do not store complete card details, banking passwords, or sensitive payment credentials on our website.

Payment-related information such as transaction ID, payment status, and receipt details may be stored for service verification and support purposes.

User Rights and Choices

Users may contact RTI FILE to request correction, update, or review of their personal information available with us. We may verify the identity of the requester before processing such requests.

Users may also contact us for support related to RTI application details, payment status, tracking details, or document-related updates.

Please note that some information may be retained where required for service records, legal compliance, dispute resolution, or administrative purposes.

Children's Privacy

RTI FILE services are intended for users who are legally eligible to use online services and provide required information. We do not knowingly collect personal information from children without appropriate consent or authorization.

If any parent or guardian believes that a child has provided personal information to us, they may contact us for assistance.

Changes to This Policy

RTI FILE may update or modify this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.

Users are advised to review this page periodically to stay informed about how we protect their information.

No Government Affiliation

RTI FILE is a private service platform that assists users in drafting and filing RTI applications. RTI FILE is not a government website and is not directly affiliated with any government department or public authority.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, you may contact the RTI FILE support team.

Email: admin@rtifile.in

Important Note: By using this website and submitting your information, you consent to the collection, use, and processing of your information as described in this Privacy Policy.