Terms and Conditions

By accessing or using RTI FILE, you agree to these Terms and Conditions. If you do not agree with these terms, please do not use the website or our services.

RTI FILE is a private service platform that assists users with information and support related to drafting and filing Right to Information (RTI) applications. RTI FILE is not a government website and is not directly affiliated with any government department or public authority.

Our services may include assistance with preparing RTI application content, collecting the information supplied by users, providing application-related updates, and offering support during the process.

The availability and scope of a service may vary depending on the request, the relevant public authority, and the information provided by the user.

When using RTI FILE, you agree to:

• Provide accurate, complete, and up-to-date information.
• Review application details and supporting documents before submission.
• Use the website only for lawful purposes.
• Not submit false, misleading, unlawful, abusive, or fraudulent information.
• Keep your account credentials and relevant access details secure.

Users are responsible for checking the accuracy of the information and documents they provide. Processing time, acceptance, replies, and outcomes are determined by the concerned public authority and applicable procedures.

RTI FILE cannot guarantee that a public authority will accept an application, provide a particular response, or respond within a specific time.

Any service charges applicable to an RTI FILE service will be shown or communicated before payment. Government fees, where applicable, may be separate from RTI FILE service charges.

Users should check the service details and payment amount before completing a transaction. Payment confirmation and service processing may depend on confirmation from the payment provider.

Cancellation and refund requests are reviewed according to the refund terms communicated for the relevant service. Government fees or third-party charges may be subject to the rules of the relevant authority or service provider.

For assistance with a payment or refund request, contact our support team with your transaction details. Do not send passwords, full card details, or banking credentials by email.

We use personal information to provide requested services, communicate with users, support application processing, maintain records, and protect the website. Please read our Privacy Policy for more information about how data is handled.

Read our Privacy Policy

You must not misuse the website, attempt unauthorized access, interfere with its operation, distribute malicious code, or use the platform to violate applicable law or the rights of others.

The website may rely on third-party services or link to external websites. Those services and websites may have their own terms and privacy practices. RTI FILE does not control third-party websites and encourages users to review their applicable terms.

We may update, change, suspend, or discontinue parts of the website or services where reasonably necessary, including for maintenance, security, or operational reasons. We aim to keep information useful and services available but do not guarantee uninterrupted access.

RTI FILE provides assistance based on the information made available to it and the details supplied by users. To the extent permitted by applicable law, RTI FILE is not responsible for decisions, delays, responses, or actions of government authorities or third-party providers, or for outcomes resulting from inaccurate or incomplete user information.

RTI FILE may revise these Terms and Conditions from time to time. Updated terms will be published on this page with a revised “Last Updated” date. Continued use of the website after changes are published indicates that you have reviewed the updated terms.

These Terms and Conditions are subject to applicable laws of India. Any dispute will be handled by the competent forum or court as determined under applicable law.

If you have questions about these Terms and Conditions, a service request, or a payment, please contact the RTI FILE support team.