RTI FILE is a private service platform that helps users with RTI application drafting and related support. It is not a government website and is not directly affiliated with any government department or public authority.
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General
No. RTI FILE is a private platform. Any decision, response, or action on an RTI application is made by the concerned public authority, not by RTI FILE.
Depending on the service available, you may use RTI FILE for assistance with preparing RTI application content, sharing relevant details, and getting support related to your service request.
Applications
Provide accurate and complete details relevant to your request, including the concerned department or public authority and a clear description of the information you are seeking. Share supporting documents only when required.
No. RTI FILE cannot guarantee that an authority will accept an application, provide a particular response, or respond within a specific time. Processing and outcomes depend on the concerned authority and applicable procedures.
Use the tracking or application-status feature available on the website, if applicable. You can also contact our support team with your application or service reference number.
Payments & Refunds
Not necessarily. RTI FILE service charges may be separate from government application fees, postal charges, or other charges imposed by an authority or third-party provider. Check the charges shown before payment.
Check the transaction status with your bank or payment provider, then contact RTI FILE support with the transaction reference, payment date, amount, and your application or service reference if available. Never share your OTP, PIN, or banking password.
Email our support team at admin@rtifile.in with your name, registered contact details, transaction reference, payment date, amount, and the reason for the request. Refund requests are reviewed according to the applicable service terms and law.
Not necessarily. Eligibility depends on the service purchased, processing status, specific terms communicated for that service, and applicable law. Government or third-party fees may be governed by the relevant provider.
Account & Privacy
Information may be used to provide requested services, communicate with you, support application processing, maintain records, and protect the website. Please read our Privacy Policy for further details.
Contact our support team and include your application or service reference number, if available, along with a short explanation of the issue. Do not send passwords, OTPs, UPI PINs, or full payment-card details.
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Still need help?
If you cannot find your answer, contact the RTI FILE support team.